WE ARE MANAGERS, WRITERS, CIVIL AND VERTICAL SPECIALISTS, DESIGNERS AND COACHES.

We help forward thinking organizations capture key pursuits through an integrated, collaborative approach that blends management, data and narratives development, approach development, messaging and – finally – graphic design and packaging into a seamless effort.

Meet Our Key Team Members

  • RoAnn Thorne RoAnn Thorne

    RoAnn Thorne

    Managing Partner

    RoAnn is an Owner and Managing Partner with Mission Critical. Her career spans work in both Civil Engineering and Construction firms and she uses this skill set to lead analysis of plans and documentation for over $1B in Proposal Management projects yearly. She actively manages the team's 3D modeling and visualization efforts and collaborates with client and design team members to develop, vet and narrate innovative technical approaches for P3, CMAR, CMGC and DB project efforts. RoAnn is one of 227 Greenroads Sustainable Transportation Professionals worldwide, and is a committee member for the Association for the Improvement of American Infrastructure (AIAI), a leading P3 advocacy organization.
  • Matthew Costabile Matthew Costabile

    Matthew Costabile

    Managing Partner

    Matthew is the founder and Managing Partner of Mission Critical. Bringing over 25 years of business development and construction market expertise, Matthew oversees the Proposal Management efforts of the Mission Critical Team. He drives successful project outcomes through a detailed focus on content development, a relentless passion to out-think the competition and willingness to challenge the ordinary.  He is rarely seen without coffee.
  • Amy Orr Amy Orr

    Amy Orr

    Proforma Specialist

    As Mission Critical's Proforma Specialist, Amy has led our team's compliance efforts on Municipal, State and Federal procurement specifications since 2014.  Her background as both a scientist and author provides the perfect analytical skill set to vet and manage the complex documentation requirements on CM@R, CMGC, Design-Build, P3 and other Alternative Delivery pursuits. Amy also leads Mission Critical's client award efforts, coordinating content and data development, ensuring compliance and meeting deadlines with consistency.
  • Ivica Bozhinovski Ivica Bozhinovski

    Ivica Bozhinovski

    Graphic Design Lead

    Ivica leads Mission Critical's graphic design, infographic and content layout efforts. His ability to balance creative, eye-catching design with a solid approach and communication strategy makes him a unique resource for our Proposal Management efforts. With extensive experience in civil and vertical design content development, Ivica can quickly move client concepts and revisions from "sketch" to "finished deliverables" while effectively managing the dynamic and changing environment of the Proposal Management process.
  • Sadia Abedin Sadia Abedin

    Sadia Abedin

    3D Civil and Vertical Modeler

    As Mission Critcal's 3D Civil and Vertical Modeler, Sadia works with RoAnn and the project team to translate ideas and approaches into engaging, interactive, and technically correct visual presentations. She brings the ability to quickly and cost-effectivly model alternatives, approaches and technical graphics in support of Mission Critical's Proposal Management efforts and is uniquely skilled in delivering both civil and vertical building projects.
  • Nicholas Boswell Nicholas Boswell

    Nicholas Boswell

    Web and Presentation Specialist

    Leading our Web Design and Presentation Technology efforts, Nick brings leading expertise and a fresh perspective to technology integration in every aspect of our work.  As part of this scope, he creates diverse and interactive presentations in support of Mission Critical's interview preparation efforts and is responsible for the design and development of full websites and document service technologies on behalf of our clients.
  • Jenn Tan Jenn Tan

    Jenn Tan

    Administrative Specialist

    In her role as Administrative Assistant, Jenn focuses on the details, tasks and and responsibilities that make each project a successful effort. In addition to managing Mission Critical's custom SharePoint client environment, she is responsible for preflight coordination and follow-through on many of our complex print and presentation projects.
  • Rachel Robinson Rachel Robinson

    Rachel Robinson

    Proofing and Content Specialist I

    While a comma can make a big difference (e.g. "Let’s eat, Grandma" vs "Let’s eat Grandma"), the proofing role is more than punctuation. Readability, parity and voice are essential to delivering a strong message that resonates with reviewers and selection committies. Rachel supports our team's Proposal Management efforts in the Design-Build, CMAR, CM/GC and P3 markets, while also building original content for the firm's internal marketing and branding efforts.